We ride on Dartmoor in all weather and inevitably, across all types of terrain. Eight years ago Maria came and spent an hour with each horse getting just the right saddle (we have a quarter horse and a part bred Arab with very different needs), and making sure the fit was perfect. The saddles have stayed in excellent shape and remained comfortable for horses and riders so when I got a new young Arab the obvious place to go was back to The Western Saddler to find a western saddle to fit. Maria is a joy to work with, reassuringly concerned to get the detail right and explaining clearly how the fit is specific to my horse’s shape (it was a real eye-opener to realise that my slight young Arab is wider across her shoulders and rib cage than my stocky older quarter horse). I am confident my new horse will be as comfortable in her saddle as our others have been for the past eight years and can’t recommend Maria, her saddles and her saddle fitting highly enough.
Over a year down the line and I'm still very happy with my saddle from TWS. The time Maria took to fit it to my horse was definitely time well spent. Before ordering she came out with a number of different trees to make sure she had the best fit. Once my saddle arrived she came back out to check the fit and advise on the best pad and shimming to ensure my horse was as comfortable as possible. She was extra careful with fit as my horse had some back issues, and took this in to account when advising on which saddle I should have. She watched me ride in the saddle, checking that it wasn't pinching anywhere and spent a long time making sure both she, my horse and I were happy with the fit. I've been on many long trail rides since buying my saddle, and my horse has never shown any sign of soreness, the saddle stays perfectly in place and I've been able to adjust the shimming in the pad Maria recommended to allow for seasonal weight changes. Thanks for a great service Maria Leo and I have really appreciated your knowledge throughout.